Our experts diagnose the problem

A big part of our mission is to supply a diagnosis of the problem at hand. Whether or not you understand the underlying technical issue, our experts do their best to examine and pinpoint the problem, explaining in Layman’s terms exactly what it is we’ll need to do to carry out the necessary repairs. It might be something simple, like dropping your phone in water, or you might have damaged the charger port or the battery itself might need replacing. Whatever it is, our diagnosis services will help explain any issues or misunderstandings you may have.